Lina Lorenzo leads a team of system configuration analysts in charge of the set-up of DentaQuest’s clients’ benefits and processing rules into our dental and vision claims systems. After joining DentaQuest in 2008 as part of the acquisition of Atlantic Dental, Inc. of Miami, Florida, Lina held various roles within DentaQuest, both within Operations, as well as business transformation teams. Lina’s experience has allowed her to gain wide-encompassing knowledge of health insurance, business operations and claims processing systems. Lina is often involved as a subject matter expert and technical resource in complex information technology projects that require both business and systems expertise, as well as working knowledge of systems development life cycle. Prior to DentaQuest’s acquisition of ADI, as the company’s Operations Project Manager, Lina was responsible for the successful migration of its claims systems to a new platform. Joining ADI in 2006, Lina was initially hired as Executive Assistant to the CEO and COO. Within 6 months of hire, Lina was given the opportunity to work in a project aimed at improving provider relations and satisfaction. Due to the success of this project, she was promoted to a position within the provider operations department and later became ADI’s first Operations Project Manager. Lina holds a Bachelor of Arts Degree in Management and International Business from Florida International University.
